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Frequently Asked Questions
Everything you need to know about Maomi Stars
Getting Started
What age is Maomi Stars designed for?
Is there a free trial available?
Does Maomi Stars support Cantonese?
Is it available on Android?
Does my child need prior Chinese knowledge?
What's included in the subscription?
Is this too late if my child is already 6 or 7?
Learning Tips
Does the app teach Simplified or Traditional Chinese?
I don't speak Chinese. Can I still help my child?
Troubleshooting
How do I cancel my subscription?
The app isn't loading. What should I do?
Can my child switch between devices?
Using the App
How much time should my child spend on the app daily?
Can I track my child's progress?
Does the app work offline?
I'm worried about too much screen time for my kids - should I let them use apps to learn chinese?
Can multiple children use one account?